Shipping & Returns
Shipping Policy
All orders are expected to be delivered within 7-10 business days. Your tracking information will be emailed to you. If you have not received an email including your tracking information &/or if you have not received your order on business day 11, please use the Contact Page to send us a message, because yea, No!
Please use the Chat feature or Contact page to let us know, because we're on it & we're watching too!
Our goal is to make sure each package arrives successfully, safely, and on time!
Return & Exchange Policy
If your order is damaged, defective, or incorrect in anyway, please use the Chat feature or Contact page to let us know, because yea, No!
We want to make sure that you are completely satisfied with your order so that you come back and shop with us!
So... we will use Black Girl Magic & do our very best to correct any mistakes, errors, or discrepancies!